Store: Best Offers BDWebsite: www.bestoffersbd.comCountry: Bangladesh1. Return WindowCustomers may request a return within 7 days of receiving the product.The return request must be made within 7 days of delivery. Requests made after this period may not be accepted.2. Eligible ReturnsA product may be returned if:- The product is damaged or defective when received.- The wrong product was delivered.- The product is significantly different from the product description.- The customer changes their mind, provided the product is unused, unopened and in its original condition and packaging.3. Product ConditionTo be eligible for a return, the product must be:- Unused and in resalable condition.- Returned with its original packaging, accessories and included items.- Free from damage caused by misuse, improper handling or normal wear and tear.For hygiene-sensitive products such as perfumes, cosmetics and personal-care items, the product must remain unopened and unused unless the item was received damaged, defective or incorrect.4. Return MethodReturns are accepted through courier/mail delivery.Customers should contact Best Offers BD before sending any product back. We will provide the return instructions and return address.Customers should not send a product back without contacting us first.5. Return Shipping CostIf the return is due to a wrong, damaged or defective product, Best Offers BD will be responsible for the reasonable return shipping cost.If the return is due to customer preference or change of mind, the customer is responsible for the return shipping cost.6. RefundAfter receiving the returned product, we will inspect it to confirm that it meets the return conditions.If the return is approved, the customer will receive a refund for the eligible product amount.Refunds will normally be processed within 7 business days after the returned product has been received and approved.The refund method may depend on the original payment method and the customer’s available payment options.7. ExchangeWhere applicable, customers may request an exchange instead of a refund for an eligible wrong, damaged or defective product, subject to product availability.8. Non-Returnable ProductsReturns may not be accepted for:- Used or opened products where hygiene or safety makes resale inappropriate.- Products damaged through misuse or negligence by the customer.- Products missing their original packaging or included accessories.- Products returned after the 7-day return period.9. How to Request a ReturnCustomers should contact Best Offers BD with:- Order number- Customer name and phone number- Reason for the return- Photos or video of the product, when applicableOur support team will review the request and provide return instructions.10. Policy TransparencyThis return policy applies to purchases made through www.bestoffersbd.com in Bangladesh. The same return terms are used on our website and in our Google Merchant Center return settings.Best Offers BD reserves the right to verify the condition of returned products before approving a refund or exchange.
